VET88 Privacy Policy

VET88 ("we," "our," or "the Platform") is committed to protecting the personal data of all players who use the VET88 online gaming platform. This Privacy Policy describes the types of personal information we collect, the purposes for which it is used, how it is stored and protected, and your rights in relation to that data.

This policy applies to all users of the VET88 website at vet88.onl and the VET88 mobile application, regardless of which device or location you access the platform from within the Philippines. By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy.

VET88 collects personal data when you register an account, use the platform, make transactions, or communicate with our support team. The categories of data we collect include:

We do not knowingly collect sensitive personal data beyond what is required for identity verification and fraud prevention. Payment data is processed by our payment partners and VET88 does not store full card details or e-wallet credentials on our servers.

The personal data VET88 collects is used for the following purposes:

• Account management – creating and maintaining your VET88 account, processing login and authentication (including OTP).
• Transaction processing – handling deposits and withdrawals in PHP through supported local payment channels.
• Identity verification (KYC) – confirming that you meet the eligibility requirements to use the platform, including age verification (21+).
• Fraud prevention and security – detecting and preventing fraudulent activity, account misuse, and other security threats.
• Platform improvement – analysing usage patterns to improve the platform experience, game lobby, and mobile performance.
• Customer support – responding to queries, resolving disputes, and providing assistance when you contact the VET88 support team.
• Responsible gaming – monitoring activity for indicators that may suggest a player needs support, and enabling the use of self-exclusion or limit tools.
• Legal and regulatory obligations – retaining records as required by applicable laws.

VET88 does not sell your personal data. In certain circumstances, data may be shared with trusted third parties as described below:

• Payment processors – your transaction data is shared with the payment service providers that process deposits and withdrawals on behalf of VET88. These providers are contractually required to keep your data secure and use it only for payment processing purposes.
• Identity verification providers – during KYC processes, identity documents may be shared with verification service partners. These partners operate under strict data handling obligations.
• Game providers – your gameplay data (such as bet amounts and game session information) may be shared with game providers to the extent required for game operation, dispute resolution, and platform integrity.
• Legal and regulatory authorities – VET88 will disclose personal data to law enforcement, government agencies, or courts when required to do so by applicable law, a court order, or other legal obligation.
• Fraud prevention services – data may be shared with fraud detection partners to identify and prevent patterns of misuse across the platform.

All third parties with whom VET88 shares data are required to handle it securely, use it only for the specified purpose, and comply with applicable data protection obligations.

VET88 takes the security of your personal data seriously. The platform uses the following measures to protect your information:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and VET88 servers.
• OTP-based two-step verification for account access and sensitive account changes.
• Access controls that limit which staff members can access personal data, restricted to those with a legitimate need.
• Regular security reviews of platform systems and infrastructure.
• Secure storage practices for sensitive data such as identity documents collected during KYC.

While VET88 takes reasonable technical precautions, no platform can guarantee absolute security. You also play a role in keeping your account safe by using a strong, unique password and keeping your OTP codes private. If you believe your account has been compromised, contact VET88 support immediately.

VET88 uses cookies and similar tracking technologies on the platform to support platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit the site.

• Essential cookies – required for the platform to function, including maintaining your login session and keeping your account authenticated.
• Functional cookies – remember your preferences such as language settings and game lobby filters.
• Analytics cookies – help VET88 understand how the platform is used in aggregate, which pages are visited most, and where players encounter friction. This data is used to improve the platform and is not linked to individual identities in reports.

You can control cookie settings through your browser. Note that disabling essential cookies may affect your ability to log in or use certain features of the platform.

VET88 retains personal data for as long as it is necessary to fulfil the purposes described in this policy. The retention period depends on the type of data and the reason it was collected:

• Account data is retained for the duration of your active account and for a period after account closure as required by applicable financial and anti-money-laundering regulations.
• Transaction records are retained for a minimum period required by law to support financial record-keeping obligations.
• KYC documents are retained for the period required by relevant identity verification and compliance obligations.
• Support communications are retained for a reasonable period to assist with follow-up queries and dispute resolution.

When data is no longer required, it is deleted or anonymised so that it can no longer be linked to you as an individual.

As a VET88 player, you have the following rights in relation to your personal data:

• Right to access – you may request a copy of the personal data VET88 holds about you.
• Right to correction – if any of your personal data is inaccurate or incomplete, you can ask us to update it.
• Right to deletion – in certain circumstances, you may request that we delete your personal data. Note that some data may need to be retained to comply with legal obligations even after account closure.
• Right to object – you may object to certain types of data processing, such as processing for analytics purposes, where that processing is not strictly necessary for the operation of your account.
• Right to data portability – you may request that we provide your personal data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the VET88 support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data request.

VET88 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account was registered by someone under the minimum age, that account will be closed immediately and any associated data will be handled in accordance with our data retention and deletion procedures.

VET88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable law. When we make updates, the revised policy will be published on this page with an updated date.

For material changes – those that significantly affect how we process your personal data or your rights in relation to it – VET88 will make reasonable efforts to notify registered players through the platform or via the contact details associated with your account before the changes take effect.

Continued use of the VET88 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, you can reach the VET88 team using the contact details below.

Email: [email protected]

For questions about our platform rules, see the Terms & Conditions. For responsible gaming information and self-exclusion tools, visit the Responsible Gaming page. For general help, browse the FAQ.